IOA Software Solutions


Call now to find out how: 1-866-256-4156

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CARA Restaurants Technical Support


  • 2 hours of technical support via e-mail, telephone or fax

  • Ongoing day to day software support

  • Database Fixes – Compacting and/or Repairing

  • Software reinstallations and moving of databases to other/new computers

  • ​Training

Monthly Technical Support Program B


SEQUEL (SQL) DATABASES INCLUDES:

300 minutes (5 hours) of tech support each month.

  • Toll Free access to support.

  • Fax or Email support.

  • Quarterly Updates to Catalogs Products & Pricing in Inventory Module

  • If you are using the latest version of our product, you will receive services releases FREE of charge. 

Yearly Technical Support Package A


INCLUDES:

600 minutes (10 hours) of tech support within one year.

  • Toll Free access support.

  • Fax or Email support.

  • Discounts on other IOA services, including upgrades and training. Access to our interactive website and knowledge base.

  • If you are using the latest version of our product, you will receive services releases FREE of charge.


Technical Support

       The true backbone to your organization is the efficiency and stability of your Management & Accounting Systems.Some of the challenges that are met each day with your Business Management & Accounting Solution requires timely customer support.

        IOA prides themselves on great customer support, along with quick response time. Whether it is a simple question, correcting a mistake, or asking about functionality of the program, we will be there to help you. 

        Support Programs Available are as follows:   

Technical Support